Privacy Policy
By using our website, you acknowledge and agree to the practices described in this Privacy Policy, as well as the terms outlined in our Terms and Conditions. Please review these pages periodically, as they may be updated.
Information You Provide
Certain services on our website may require you to provide information directly, such as when:
- Creating an account
- Placing an order
- Submitting documentation for home sleep testing or CPAP therapy
The information collected may include your:
- Name, date of birth, contact details, and mailing address
- Payment and billing information (if applicable)
- Health status, activity, or therapy-related information required for personalized CPAP or sleep testing support
Records of your orders, prescriptions generated through home sleep testing, and CPAP compliance reports are maintained by Canadian CPAP Equipment and/or the manufacturers of the products you use. Questions about manufacturer data practices should be directed to the respective manufacturer.
Certain communications, such as emails and call recordings, are retained for quality assurance and support improvement purposes.
Information Collected Automatically
When you visit canadiancpapequipment.ca, some information is automatically collected, including:
- IP address
- Device and browser information
- Pages and content accessed
This data helps improve website usability, personalize your experience, and provide website analytics. Cookies and other tracking technologies may be used, which can be managed through your browser settings; however, disabling certain cookies may affect website functionality.
How We Use Your Information
Information you provide, as well as data collected automatically, is accessible to Canadian CPAP Equipment employees who require it to provide services to you. This may include facilitating home sleep testing, CPAP therapy support, processing orders, or improving your user experience.
We may also share relevant information with third-party organizations involved in providing these services or operating within our jurisdiction. These organizations may include:
- CPAP and other equipment manufacturers
- Licensed sleep physicians and clinics
- Referring physicians or dental offices
- Governmental or regulatory bodies
- Advertising partners (only if you have opted in)
Your personal information will not be sold or shared with unauthorized third parties, except as required by law or in the event of a business transfer.
Data Security:
We implement appropriate security measures to protect your personal information, including secure password access and third-party payment processing for transactions. While we take reasonable steps to safeguard your data, the inherent nature of the internet means we cannot guarantee absolute security. If you have concerns about your account privacy, you may contact us for assistance or to request account deletion.
Children’s Privacy:
Our website is intended for users aged 18 and older. We do not knowingly collect information from children under 18. If such data is inadvertently collected, it will be promptly deleted upon notification. Parents or guardians may contact us to remove any personal information provided by minors.
Questions or Concerns
If you have any questions or concerns about this Privacy Policy or how your information is collected and used, please contact us directly through our website. Our team will be happy to assist you.